We are responsible for what we sell. If you not completely satisfied with your order purchase, we give you easy replacement and Refund Facility
Angvilla give a fast and friendly Replace and refund policy to ensure your online purchase is free of stress.
We provide to 7 days easy replace and refund from delivery date
For return and replace product for following case.
- Product which is not as per Description on the website
- Product which you may not like for the Quality/ size/ color issue
- Wrong Product receive
- Product which you received in Damaged/Defective/Broken condition
How do I Return ?
For fast, free and easy return! Simply use our returns portal and receive within 14 days, Follow simple steps below
- You must inform us of your intention to refund And replace within 7 days from delivery Email us:
- Please mention Order number/ID in subject line to help us quickly process your replacement and ensure that the replacement merchandise must have invoice, have all its original packaging and accessories, and be in an unused/sell able condition. otherwise no Replacement .
- We Request you to cooperate and maintain the original packaging of replacement items including the box, manufacturer’s packaging, if any, dust bags, warranty cards, authenticity labels and all other items originally included with the product(s) delivered.
- Please ensure that all the replacement items are packed properly and safely to prevent any loss or damage during transit.
- For all self-shipped replacement, please ensure that your shipment reaches our warehouse (Address) within 10 days from date of raising the return request.
- As soon as we have received the product, if the entire product is in proper condition, we will ship you the replacement, with no additional cost to you. You will receive an email when a replacement has been shipped out.
- In the event that a replacement is not available in stock, we will offer you a credit or a full cash refund.
- Only size, color or incorrect product exchanges are allowed.
- You have to self-ship the product(s) back to us and send me tracking id, to reach our Whorehouse address within 10 days. reach our office and after send your replacement product
We do not return or exchange gift voucher, coupon , gift card. If you receive cashback on order place time then refund amount calculate and after settle your amount
Please note if you place order in COD (CASH ON DELIVERY) then refund only angvilla wallet. This amount is not withdrawal any bank
Refund of the payment charge to the cardholder credit card will only be credited back to the cardholder credit card account, which was used to pay for the original order.
How do I place exchange request on angvilla ?
you must inform us on email [email protected] and wait for our respond. We respond you 24 to 48 hour. Please cooperate with us we give you best and friendly solution.
When I receive the refund once return request is raised ?
Refund initiate after receiving the parcel at the ware house and verify the quality checking team. Verification might take up to 2 working day approx. and a refund will be reflected within 7 working days approx. in to your account